Terms of Service

By accessing our platform and engaging with our distribution network, you agree to be bound by these B2B Terms of Service. Please read them carefully before partnering with Dreams Pharma. If you do not agree to these terms, you may not use our services.

1. Business Use Only

Dreams Pharma operates exclusively as a business-to-business (B2B) pharmaceutical distributor. Our services and network are intended solely for licensed pharmacies, healthcare businesses, retailers, and authorized medical facilities. You must provide valid registration, licenses, and accurate company information when entering into an agreement with us.

2. Account and Compliance

You are responsible for maintaining the confidentiality of any business account credentials provided to you. Furthermore, as a partner, you agree to comply with all regional and national regulations governing the purchase, storage, and dispensing of pharmaceutical products.

3. Orders and Logistics

We strive to ensure timely and reliable distribution across South India. However, all orders are subject to product availability and logistical constraints. We reserve the right to limit quantities, reject orders from unverified entities, or modify delivery schedules due to unforeseen supply chain disruptions.

4. Quality and Returns

We are committed to maintaining strict quality standards. Upon delivery, partners must inspect all products. Claims regarding damaged goods, discrepancies, or quality issues must be reported to our support team within the timeframe specified in your partner agreement. Standard returns are governed solely by our prevailing B2B return policy.

5. Intellectual Property

All content on this platform, including text, service descriptions, branding, and logos, is the intellectual property of Dreams Pharma. You may not reproduce, distribute, or create derivative materials without our written permission.

6. Payments and Billing

Payment terms, credit limits, and billing cycles are established individually with each partner. Failure to adhere to agreed payment terms may result in the suspension of your distribution account and legal action to recover outstanding balances.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Dreams Pharma shall not be liable for any indirect, incidental, or consequential damages—including loss of profits or business interruption—arising from the use of our distribution services or platform outages.

8. Modifications to Terms

We may update these Terms of Service periodically to reflect operational, legal, or regulatory changes. Continued partnership and use of our supply network constitutes your acceptance of the revised terms.

9. Contact Information

If you have any questions, concerns, or require clarification regarding these terms, please contact our dedicated support channels for business partners.